Privacy Policy
Last updated: December 3, 2025
1. Information We Collect
Personal Information
- Name, email address, and contact information
- Payment information (processed securely by our payment partners)
- Account credentials and authentication data
- Profile information and preferences
Usage Information
- Pages visited, features used, and time spent on our platform
- Search queries and interaction patterns
- Device information, IP address, and browser details
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process payments and fulfill orders
- Send important updates and notifications
- Personalize your experience and recommendations
- Analyze usage patterns and optimize performance
- Prevent fraud and ensure security
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Service Providers: Payment processors, hosting providers, analytics services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale
- Consent: With your explicit permission for specific purposes
4. Data Security
We implement industry-standard security measures including encryption, secure connections (SSL/TLS), access controls, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request data portability
- Object to processing in certain circumstances
- Lodge complaints with data protection authorities
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Provide personalized content and recommendations
- Improve security and prevent fraud
You can control cookies through your browser settings, but this may affect site functionality.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is typically retained for 7 years after account closure.
8. International Transfers
Your information may be transferred to and processed in countries outside your jurisdiction. We ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@promptvault.in
Address: Bellary, Karnataka, India